Sheraton Imperial Kuala Lumpur Hotel

15 May'24

16 May'24

1 room, 2 guests

Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Selangor | Wed, 15 May - Thu, 16 May | 1 Room, 2 Adults

₹0

₹7,947

/ night + ₹2,004 taxes & fees

Sheraton Imperial Kuala Lumpur Hotel

5-star Hotel · Jalan Sultan Ismail, Kuala Lumpur

4.5/5

(533 reviews)

Cancellation till check-in available

With ClearChoice Max powered by Cleartrip

Free breakfast on select plans

Some plans include free breakfast

Amenities

Valet parking

Shops and commercial services

Bell staff/porter

Baby Sitting / Child Services

Gym

Beauty Shop/Salon

Property rules

Check-in: After 03:00 PM, Check-out: 12:00 PM

Cancellation till check-in available, with ClearChoice Max

About property

Location: With a stay at Sheraton Imperial Kuala Lumpur Hotel, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This spa hotel is 1.4 mi (2.3 km) from KLCC Park and 1.5 mi (2.3 km) from Pavilion Kuala Lumpur.Rooms: Make yourself at home in one of the 398 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Maju Junction Mall - 0.4 km / 0.3 mi
Kuala Lumpur Forest Eco Park - 0.8 km / 0.5 mi
Masjid Jamek Kampung Bahru Mosque - 0.9 km / 0.5 mi
SOGO - 1 km / 0.6 mi
Masjid India - 1.1 km / 0.7 mi
Chow Kit Night Market - 1.2 km / 0.7 mi
Jamek Mosque - 1.5 km / 0.9 mi
Merdeka Square - 1.5 km / 0.9 mi
Petronas Philharmonic Hall - 1.5 km / 1 mi
Petrosains Science Discovery Centre - 1.5 km / 1 mi
Petronas Twin Towers - 1.6 km / 1 mi
Suria KLCC Shopping Centre - 1.8 km / 1.1 mi
World Trade Centre Kuala Lumpur - 1.8 km / 1.1 mi
Kuala Lumpur Convention Centre - 1.8 km / 1.1 mi
Central Market - 1.8 km / 1.1 mi

The nearest airports are:
Subang (SZB-Sultan Abdul Aziz Shah) - 24.6 km / 15.3 mi
Kuala Lumpur International Airport (KUL) - 62 km / 38.5 mi

The preferred airport for Sheraton Imperial Kuala Lumpur Hotel is Kuala Lumpur International Airport (KUL).

Amenities: Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Business Amenities: Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kuala Lumpur? This hotel has 17652 square feet (1640 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.Dining: Enjoy international cuisine at Essence, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

See all 94 photos

₹7,947

+ ₹2,004 taxes & fees

/ night

₹0

No cost EMI from ₹3,317

Free cancellation

Location

Jalan Sultan Ismail, Kuala Lumpur, Selangor, 50250

Ratings & reviews

4.5/5

(533 reviews)

5

334

4

94

3

42

2

32

1

31

4.5

Location

4.5

Rooms

4.5

Service

4.5

Value

4.5

Hygiene

Mediocre at best potential to be better

2/5

·

jidanab on May 09, 2024

Although I checked in early and let them know I will be early the room was not ready when I arrived around 2. I then got my room which is a generous size the single king room. But there was a high pitched noise that wouldn’t stop. I went down and asked for a room change. The second room they gave me I walked in on someone in the room who was occupying that room. It was such an invasion of privacy. The third room was quiet but all the rooms were not really clean. I did find a bug that I killed. Then the bathroom shower didn’t drain due to its leveling and the sink was moldy. Nice staff but upkeep is failing. Location is hard to find a taxi or grab. I walked to the twin towers from the hotel and felt unsafe. There was a man who let out his private on the street and proceeded to swing it around and relief himself. This was next to the hotel. I used points so I didn’t pay. The room service food wasn’t great but expensive for sure. The laundry was expensive beyond belief. And then when the staff brought my laundry up it was a man holding my laundry with my under garments in full display. Invasive for sure and lack of etiquette.

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More like a three star hotel

2/5

·

Odyssey55878580543 on May 06, 2024

Check in and check out very slow, bath room have ants running around, very slippery in the shower with no handles to grip if you fall, no fridge, TV sound cannot lower, lady’s toilet on the ground floor is very dirty. More like a three star hotel!

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Disappointed with what it has become

2/5

·

sk191083 on May 05, 2024

It just so happen that my last review on trip advisor was to this hotel and back then I said I will give it another go. Not anymore. While the front desk people are short handed they are doing their best. Tried to check in at the exec lounge but there was nobody manning the counter…so back down I went. When I checked in had to wait for a few hours which was ok but when I asked via the chat if the room was ready I was brushed off. When I got my room, it smelt of cigarettes and this was a non smoking floor. Surely the housekeeping could have flagged this out. The breakfast isn’t as exciting as before and the price for drinks at the lounge is exhorbitant…cheaper at W! The spa is still a nice place to go but the pool looks like a dead zone.. 3 days after I checked out a separate amount was charged for my room instead of them taking from the amount they held when I booked in. It has been 14 days since I checked out and the amount held has not been returned. Tried to follow up everywhere with them - e-mails and IG..no replies..only when I copied the GM did they reply. Beyond that, stayed there when it was Marriott double nights and yet to see my nights and points being credited to my account. As a platinum member, have stayed at almost all the Marriott hotels in KL..sad to say that this is the worst hotel on the list. SBT

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Exceptional Stay In Kuala Lumpur

5/5

·

Crystal T on Apr 30, 2024

From the moment we arrived, the hospitality and attention to detail provided by the Sheraton Imperial was nothing short of exceptional. Adwar, the concierge, showed professionalism and exceptional service throughout our stay. His assistance with various arrangements and recommendations truly enhanced our experience. The lounge staff, Sha and Chung, showed warm hospitality and attentive service during our time at the hotel. Their dedication to ensuring our comfort and enjoyment did not go unnoticed and added a special touch to our stay. We would also like to acknowledge Letchumi and the housekeeping team for maintaining our room impeccably and ensuring that we had a comfortable and pleasant environment throughout our stay. The hotel was warm and inviting and perfectly situated in the historic Chow Kit neighborhood close by restaurants. We definitely recommend the Sheraton Imperial for you next stay in KL.

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Bad service

1/5

·

CHKCHKCHKCHK on Apr 28, 2024

The 2 front officers were super inefficient! Standing waited > 20 mins when I was the first in line! Only 2 counters opened with super slow service, and the rest are just chatting. No apologetic no thank you just nothing. Definitely my first and will be my LAST too!

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Rooms available

6 room types

Filter rooms by

Free cancellation

Free breakfast

No cost EMI

No cost EMI - Pay in 3 interest free EMIs with 5 major banks

1/6

Room, 1 King Bed, City View

City view

Air conditioning

Blackout Curtains

Bidet

Safe

Body soap

+ 18 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹959

/ night

by

Cleartrip

+ 1 other inclusions

₹7,947

+ ₹2,004 taxes & fees

/ night

₹0

No cost EMI from ₹3,317

Room Only

No meals included

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹959

/ night

by

Cleartrip

+ 2 other inclusions

₹7,947

+ ₹2,004 taxes & fees

/ night

₹0

No cost EMI from ₹3,317

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,149

/ night

by

Cleartrip

+ 2 other inclusions

₹9,184

+ ₹2,289 taxes & fees

/ night

₹0

No cost EMI from ₹3,824

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,149

/ night

by

Cleartrip

+ 1 other inclusions

₹9,184

+ ₹2,289 taxes & fees

/ night

₹0

No cost EMI from ₹3,824

1/5

Room, 2 Twin Beds, City View

City view

Smoking policy – non-smoking available

TV

Air conditioning

Blackout Curtains

Private bath or shower

+ 17 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹959

/ night

by

Cleartrip

+ 2 other inclusions

₹7,947

+ ₹2,004 taxes & fees

/ night

₹0

No cost EMI from ₹3,317

Room Only

No meals included

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹959

/ night

by

Cleartrip

+ 1 other inclusions

₹7,947

+ ₹2,004 taxes & fees

/ night

₹0

No cost EMI from ₹3,317

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,149

/ night

by

Cleartrip

+ 2 other inclusions

₹9,184

+ ₹2,289 taxes & fees

/ night

₹0

No cost EMI from ₹3,824

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,149

/ night

by

Cleartrip

+ 1 other inclusions

₹9,184

+ ₹2,289 taxes & fees

/ night

₹0

No cost EMI from ₹3,824

1/5

Club Room, 1 King Bed, City View

City view

Air conditioning

Blackout Curtains

Bidet

Safe

Body soap

+ 17 more

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,339

/ night

by

Cleartrip

+ 2 other inclusions

₹11,303

+ ₹2,776 taxes & fees

/ night

₹0

No cost EMI from ₹4,693

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,339

/ night

by

Cleartrip

+ 1 other inclusions

₹11,303

+ ₹2,776 taxes & fees

/ night

₹0

No cost EMI from ₹4,693

1/7

Club Room, 2 Twin Beds, City View

Air conditioning

Blackout Curtains

Bidet

Safe

Body soap

+ 17 more

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,339

/ night

by

Cleartrip

+ 2 other inclusions

₹11,303

+ ₹2,776 taxes & fees

/ night

₹0

No cost EMI from ₹4,693

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,339

/ night

by

Cleartrip

+ 1 other inclusions

₹11,303

+ ₹2,776 taxes & fees

/ night

₹0

No cost EMI from ₹4,693

1/4

Suite, 1 Bedroom, City View

City view

Smoking policy – non-smoking available

TV

Air conditioning

Blackout Curtains

Private bath or shower

+ 17 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,339

/ night

by

Cleartrip

+ 1 other inclusions

₹11,480

+ ₹2,817 taxes & fees

/ night

₹0

No cost EMI from ₹4,766

Room Only

No meals included

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,339

/ night

by

Cleartrip

+ 2 other inclusions

₹11,480

+ ₹2,817 taxes & fees

/ night

₹0

No cost EMI from ₹4,766

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,529

/ night

by

Cleartrip

+ 2 other inclusions

₹12,716

+ ₹3,101 taxes & fees

/ night

₹0

No cost EMI from ₹5,272

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,529

/ night

by

Cleartrip

+ 1 other inclusions

₹12,716

+ ₹3,101 taxes & fees

/ night

₹0

No cost EMI from ₹5,272

1/4

Club Suite, 1 Bedroom, City View

City view

Air conditioning

Blackout Curtains

Bidet

Safe

Body soap

+ 17 more

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,719

/ night

by

Cleartrip

+ 1 other inclusions

₹14,835

+ ₹3,589 taxes & fees

/ night

₹0

No cost EMI from ₹6,141

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 14 May

Fully-refundable

till check-in

+ ₹1,719

/ night

by

Cleartrip

+ 2 other inclusions

₹14,835

+ ₹3,589 taxes & fees

/ night

₹0

No cost EMI from ₹6,141