15 May'24
16 May'24
1 room, 2 guests
Sheraton Imperial Kuala Lumpur Hotel
Jalan Sultan Ismail, Selangor | Wed, 15 May - Thu, 16 May | 1 Room, 2 Adults
₹0
/ night + ₹2,004 taxes & fees
(533 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Valet parking
Shops and commercial services
Bell staff/porter
Baby Sitting / Child Services
Gym
Beauty Shop/Salon
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Maju Junction Mall - 0.4 km / 0.3 mi
Kuala Lumpur Forest Eco Park - 0.8 km / 0.5 mi
Masjid Jamek Kampung Bahru Mosque - 0.9 km / 0.5 mi
SOGO - 1 km / 0.6 mi
Masjid India - 1.1 km / 0.7 mi
Chow Kit Night Market - 1.2 km / 0.7 mi
Jamek Mosque - 1.5 km / 0.9 mi
Merdeka Square - 1.5 km / 0.9 mi
Petronas Philharmonic Hall - 1.5 km / 1 mi
Petrosains Science Discovery Centre - 1.5 km / 1 mi
Petronas Twin Towers - 1.6 km / 1 mi
Suria KLCC Shopping Centre - 1.8 km / 1.1 mi
World Trade Centre Kuala Lumpur - 1.8 km / 1.1 mi
Kuala Lumpur Convention Centre - 1.8 km / 1.1 mi
Central Market - 1.8 km / 1.1 mi
The nearest airports are:
Subang (SZB-Sultan Abdul Aziz Shah) - 24.6 km / 15.3 mi
Kuala Lumpur International Airport (KUL) - 62 km / 38.5 mi
The preferred airport for Sheraton Imperial Kuala Lumpur Hotel is Kuala Lumpur International Airport (KUL).
Amenities: Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Business Amenities: Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kuala Lumpur? This hotel has 17652 square feet (1640 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.Dining: Enjoy international cuisine at Essence, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.+ ₹2,004 taxes & fees
/ night
₹0
No cost EMI from ₹3,317
Free cancellation
(533 reviews)
5
334
4
94
3
42
2
32
1
31
Location
Rooms
Service
Value
Hygiene
·
jidanab on May 09, 2024
Although I checked in early and let them know I will be early the room was not ready when I arrived around 2. I then got my room which is a generous size the single king room. But there was a high pitched noise that wouldn’t stop. I went down and asked for a room change. The second room they gave me I walked in on someone in the room who was occupying that room. It was such an invasion of privacy. The third room was quiet but all the rooms were not really clean. I did find a bug that I killed. Then the bathroom shower didn’t drain due to its leveling and the sink was moldy. Nice staff but upkeep is failing. Location is hard to find a taxi or grab. I walked to the twin towers from the hotel and felt unsafe. There was a man who let out his private on the street and proceeded to swing it around and relief himself. This was next to the hotel. I used points so I didn’t pay. The room service food wasn’t great but expensive for sure. The laundry was expensive beyond belief. And then when the staff brought my laundry up it was a man holding my laundry with my under garments in full display. Invasive for sure and lack of etiquette.
Read More
·
Odyssey55878580543 on May 06, 2024
Check in and check out very slow, bath room have ants running around, very slippery in the shower with no handles to grip if you fall, no fridge, TV sound cannot lower, lady’s toilet on the ground floor is very dirty. More like a three star hotel!
Read More
·
sk191083 on May 05, 2024
It just so happen that my last review on trip advisor was to this hotel and back then I said I will give it another go. Not anymore. While the front desk people are short handed they are doing their best. Tried to check in at the exec lounge but there was nobody manning the counter…so back down I went. When I checked in had to wait for a few hours which was ok but when I asked via the chat if the room was ready I was brushed off. When I got my room, it smelt of cigarettes and this was a non smoking floor. Surely the housekeeping could have flagged this out. The breakfast isn’t as exciting as before and the price for drinks at the lounge is exhorbitant…cheaper at W! The spa is still a nice place to go but the pool looks like a dead zone.. 3 days after I checked out a separate amount was charged for my room instead of them taking from the amount they held when I booked in. It has been 14 days since I checked out and the amount held has not been returned. Tried to follow up everywhere with them - e-mails and IG..no replies..only when I copied the GM did they reply. Beyond that, stayed there when it was Marriott double nights and yet to see my nights and points being credited to my account. As a platinum member, have stayed at almost all the Marriott hotels in KL..sad to say that this is the worst hotel on the list. SBT
Read More
·
Crystal T on Apr 30, 2024
From the moment we arrived, the hospitality and attention to detail provided by the Sheraton Imperial was nothing short of exceptional. Adwar, the concierge, showed professionalism and exceptional service throughout our stay. His assistance with various arrangements and recommendations truly enhanced our experience. The lounge staff, Sha and Chung, showed warm hospitality and attentive service during our time at the hotel. Their dedication to ensuring our comfort and enjoyment did not go unnoticed and added a special touch to our stay. We would also like to acknowledge Letchumi and the housekeeping team for maintaining our room impeccably and ensuring that we had a comfortable and pleasant environment throughout our stay. The hotel was warm and inviting and perfectly situated in the historic Chow Kit neighborhood close by restaurants. We definitely recommend the Sheraton Imperial for you next stay in KL.
Read More
·
CHKCHKCHKCHK on Apr 28, 2024
The 2 front officers were super inefficient! Standing waited > 20 mins when I was the first in line! Only 2 counters opened with super slow service, and the rest are just chatting. No apologetic no thank you just nothing. Definitely my first and will be my LAST too!
Read More
No cost EMI - Pay in 3 interest free EMIs with 5 major banks
City view
Air conditioning
Blackout Curtains
Bidet
Safe
Body soap
+ 18 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,004 taxes & fees
/ night
₹0
No cost EMI from ₹3,317
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹2,004 taxes & fees
/ night
₹0
No cost EMI from ₹3,317
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹2,289 taxes & fees
/ night
₹0
No cost EMI from ₹3,824
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,289 taxes & fees
/ night
₹0
No cost EMI from ₹3,824
City view
Smoking policy – non-smoking available
TV
Air conditioning
Blackout Curtains
Private bath or shower
+ 17 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹2,004 taxes & fees
/ night
₹0
No cost EMI from ₹3,317
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,004 taxes & fees
/ night
₹0
No cost EMI from ₹3,317
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹2,289 taxes & fees
/ night
₹0
No cost EMI from ₹3,824
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,289 taxes & fees
/ night
₹0
No cost EMI from ₹3,824
City view
Air conditioning
Blackout Curtains
Bidet
Safe
Body soap
+ 17 more
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹2,776 taxes & fees
/ night
₹0
No cost EMI from ₹4,693
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,776 taxes & fees
/ night
₹0
No cost EMI from ₹4,693
Air conditioning
Blackout Curtains
Bidet
Safe
Body soap
+ 17 more
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹2,776 taxes & fees
/ night
₹0
No cost EMI from ₹4,693
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,776 taxes & fees
/ night
₹0
No cost EMI from ₹4,693
City view
Smoking policy – non-smoking available
TV
Air conditioning
Blackout Curtains
Private bath or shower
+ 17 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,817 taxes & fees
/ night
₹0
No cost EMI from ₹4,766
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹2,817 taxes & fees
/ night
₹0
No cost EMI from ₹4,766
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹3,101 taxes & fees
/ night
₹0
No cost EMI from ₹5,272
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹3,101 taxes & fees
/ night
₹0
No cost EMI from ₹5,272
City view
Air conditioning
Blackout Curtains
Bidet
Safe
Body soap
+ 17 more
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹3,589 taxes & fees
/ night
₹0
No cost EMI from ₹6,141
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹3,589 taxes & fees
/ night
₹0
No cost EMI from ₹6,141